Information Sent to Us
A name, telephone number, or address entered in a search box is handled by the outside provider that delivers that result service. Hilliard Residents Directory does not keep a copy of those queries in its own systems. When you contact us, we receive the details included in your message and use them to reply.
Automatically Logged Information
Our hosting environment may produce standard logs, such as an IP address, browser details, pages viewed, and access times. Aggregate information helps maintain the service and understand overall readership. Where used, cookies or similar tools can support basic analytics or advertising measurement.
How We Use Limited Data
Limited data supports operation and security, problem diagnosis, aggregate use measurement, and improvement of the reference material. We do not sell visitor lists or build profiles of individual readers.
Outside Websites and Search Tools
Links can take you to Hilliard, Franklin County, or Ohio record portals, library collections, archives, and sponsored search services. Once you leave Hilliard Residents Directory, the destination's own policy governs information you provide. That distinction matters most when another company supplies search results.
Providers and Required Disclosures
Hosting and support providers may process server-log information on our behalf. Analytics or advertising providers may receive the automatically collected information described above. We share information only as this policy states or when valid legal process requires disclosure.
Safeguarding Information
The service uses an encrypted connection, and operational logs are retained only for the purposes described here. Since there are no visitor accounts, we do not keep visitor passwords or account profiles.
Visitors Younger Than 18
This service is intended for adults and is not aimed at children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has sent us information, contact us so that it can be removed.
Privacy Requests and Ohio Records
You may ask about information we maintain through the Contact page. We can review the contact mailbox and available operational logs, then remove information we locate where appropriate. Research for this directory did not verify a comprehensive Ohio consumer-deletion statute. A record kept by Hilliard, Franklin County, or an Ohio custodian is outside our control, so a factual correction or removal request belongs with that custodian.
The Ohio Public Records Act, R.C. 149.43 governs access to records held by public offices and requires redaction of exempt material rather than release of protected information. Ohio Safe at Home, R.C. 111.41-111.47, offers qualifying survivors a substitute-address process; enrollment does not automatically hide every newly acquired home address unless that process is used. Shielding Our Protectors, R.C. 149.45, lets qualifying public-safety workers and family members request removal of a home address from public voter records, with each person applying separately. We respect these protections and will not try to reconstruct or defeat them.
Updates to This Policy
We may revise this policy when our practices change and will post the new version here. Using the service after an update means you accept the revised policy.